We are currently taking pre-orders for our first production run which has an estimated arrival of May 2018. Please note that your product will therefore not be shipped before then.
The following shipping terms will apply for our pre-sales offer:
FREE North America shipping - Canada and the continental U.S.
Flat $10 CAD fee for International shipping
Please note that our international shipping fee service is for shipping cost only. Additional import fees, levies, and/or taxes that may be charged through the import process at your country of import does not apply to this.
We will ship through reputable companies which include: Fedex, DHL, UPS, United States Postal Service, Canada Post, Hong Kong Post, TGX, and others. All orders will include a global tracking number so you will be able to access status updates on the couriers company website.
In most cases and unless otherwise specified, products will be shipped within 24 hours of order confirmation (excluding weekends).
Example shipping times are: Canada and U.S. 1 -5 business days
Internationally 10 - 15 days
Please note that the above shipping times are examples only. Actual shipping times may vary subject to product availability and external uncontrollable factors.
At the moment HÄNGAR is exclusively being sold on hangartravel.com
Our first production run is set to arrive in May 2018. You have the opportunity to preorder HÄNGAR today and we will ship it to you as soon as we receive it from our manufacturer. For details regarding estimated shipping time please see Shipping and FAQ
At the moment we are only selling the HÄNGAR travel footrest
This will not be an issue as most airline seats will not decline much. Your legs will be pushed back with the seat and depending on the length of your legs your knees might touch the seat or tray table. Please see Recommendation for use for further instruction.
No, you need to be removed and store HÄNGAR along with your other belongings during take-off and landing. In-flight you are not blocking any emergency exits as these are not in use.
If you use HÄNGAR correctly your fellow passengers will not notice when you are using HÄNGAR on their seat. The footrest is used by adjusting the strap to your preferred length and placing the strap on the back of the seat in front of you. Place your feet on the soft padded bottom and relax your legs. When first placing your legs in the footrest the seat will move slightly back, in the same way as if you were to place your hand on it for support when getting up. However as long as you are only using the footrest to support your legs it will not be disturbing to others. Please see Recommendation for use for further instruction.
HÄNGAR weighs less than 500 grams
210 Ripstop nylon, vegan suede and polyester wadding please see Pre-order for more details
At the moment HÄNGAR only comes in black, if you would like to see it in other colors please tell us which and we will keep it in mind. Fill in the contact form below.
In the unlikely event you wish to return your product, you may do so within 14 days from delivery. Your product may be returned as long as it is in its original condition and packaging. If the product is returned damaged due to negligent re-packaging, no refund will be given and the product will not be re-delivered. Defective products may be returned for exchange or refund for up to 14 days after delivery. For more information please see Shipping, FAQ & Returns
The warranty is intended for the original owner and covers any defects in materials or workmanship. The warranty applies to the Nylon body and strap of the footrest. For more information please see Our Guarantee
In the unlikely event you wish to return your product, you may do so within 14 days from delivery. Your product may be returned as long as it is in its original condition and packaging.
If the product is returned damaged due to negligent re-packaging, no refund will be given and the product will not be re-delivered.
Defective products may be returned for exchange or refund for up to 14 days after delivery.
Please note the following:
1. HÄNGAR Travel Brand LTD. reserves the right to determine whether the product is defective or not. The product will only be replaced directly once it has been deemed defective.
2. Physically damaged products will not be accepted for refund or exchange.
To keep prices competitive, the buyer is responsible for all return shipping charges.
In the event that an error was made and the product is defect, HÄNGAR Travel Brand LTD. will pay return shipping charges.
To arrange a return please fill in the contact form below